Legal
Privacy Policy
Last updated: October 15, 2024
Introduction
Sirius Sound ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- Name and email address
- OAuth profile information (when signing in with Google, Facebook, or Twitter)
- Profile picture from your OAuth provider
- User-generated content (comments, survey responses)
Payment Information
Payment processing is handled securely by Stripe. We do not store your full credit card details on our servers. Stripe collects and processes payment information according to their own privacy policy.
Usage Data
We collect analytics data through Plausible Analytics, a privacy-focused service that:
- Does not use cookies
- Does not track users across websites
- Does not collect personal information
- Provides aggregated statistics only
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our services
- Manage your account and authentication
- Process pre-orders and donations
- Manage the waitlist queue
- Send you updates about your orders and account
- Respond to your comments and questions
- Improve our website and services
- Comply with legal obligations
Third-Party Services
We use the following third-party services that may collect and process your data:
Stripe
Payment processing. See Stripe's Privacy Policy
Plausible Analytics
Privacy-friendly website analytics. See Plausible's Privacy Policy
Disqus
Comment system. See Disqus's Privacy Policy
Formbricks
Survey and feedback forms. See Formbricks's Privacy Policy
OAuth Providers
Google, Facebook, and Twitter for authentication. Each provider has their own privacy policy.
Data Storage and Security
We implement appropriate technical and organizational security measures to protect your personal information. Your data is stored securely in our database and we use industry-standard encryption for data transmission.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Object to processing of your personal data
- Request transfer of your data to another service
- Withdraw consent at any time
To exercise any of these rights, please contact us at privacy@sirius-sound.com
Cookies and Tracking
We use minimal cookies necessary for authentication and session management. Our analytics provider (Plausible) does not use cookies. We honor Do Not Track (DNT) browser signals.
Email Communications
We may send you emails about your account, orders, and important service updates. You can opt out of marketing communications at any time, but we may still send you transactional emails related to your account.
Waitlist entries require double opt-in confirmation.
Data Retention
We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. We will retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us.
International Data Transfers
Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date at the top of this policy.
You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.
Accessibility
We honor prefers-reduced-motion signals and ensure our WebGL enhancements degrade gracefully for users with accessibility needs.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@sirius-sound.com
- Through our website: Contact Form